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Eastland Solsticee Eastland women's Solsticee Solsticee Eastland women's IzqtwCxw » Energy Assistance Programs » The Home Energy Assistance Program

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For Additional Information:

To learn more call (800) 282-0880, Monday through Friday, 7:30 a.m. to 5:00 p.m.

For the hearing-impaired dial 711

The Home Energy Assistance Program (HEAP) is a federally funded program that provides eligible Ohioans assistance with their home energy bills. This one-time benefit is applied directly to the customer’s utility bill or bulk fuel bill.

Who is eligible for HEAP?

Ohioans with a household income at or below 175 percent of the federal poverty guidelines are eligible for the program. For 2017-2018, the income levels are:

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Size of Household Total Household Income 12 Months
1 up to $21,105
2 up to $28,420
Fly Fly women's Fly Weel London London women's Weel Weel London London women's Weel Fly 3 up to $35,735
4 up to $43,050
5 London Weel Fly Fly women's London London Fly Weel women's London Weel Fly Weel women's up to $50,365
London London London Weel Fly Fly Weel Fly women's women's Weel women's Fly London Weel 6 up to $57,680
7 up to $64,995
8 up to $72,310

For households with more than eight (8) members, add $7,315 for each additional member.

A household applying for HEAP must report total gross household income for the past 90 days (12 months preferred) for all members, except wage or salary income earned by dependent minors under 18 years old. Both homeowners and renters are eligible for assistance.

How do I apply?

You can apply in person at your local energy assistance provider or by mail. To apply, you will need to complete the Energy Assistance Applicationand submit copies of the following documents:

  • a copy of your most recent energy bills
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  • a list of all household members (include birth dates and Social Security numbers) and proof of income for the last 90 days for each member (12 months preferred)
  • Proof of citizenship or legal residency for all household members.

Don’t forget to sign the application. Not signing the application will delay the application process.

If you’re applying by mail, send your application to:

P.O. Box 1240
Columbus, Ohio 43216

Where do I get an Energy Assistance Application?

Click the link to download a copy of the Energy Assistance Program application (English or Spanish). Applications can also be found at your Local Energy Assistance Provider, local libraries, county departments of Job and Family Services, and Area Agencies on Aging.

Home Energy Assistance Program Frequently Asked Questions

Weel women's women's women's London Fly Fly Fly London Fly London Weel Weel London Weel You can apply for the Home Energy Assistance once a year.

Families who live in federally subsidized housing where the heat is included in the rent are not eligible for HEAP.

Household income is defined as the total annual gross income before taxes (minus exclusions) of all household members, except earned income of dependent minors under 18 years of age. All income and allowed exclusions must be documented for household members 18 years of age and older regardless of relationship to the primary applicant. Heads of households and spouses may never be considered minors. Gross household income includes wages, interest, dividends, annuities, and pensions.

Included (Countable) Household Income

  • Active Military Pay (Basic pay)
  • Adoption Assistance
  • Alimony
  • Annuity
  • Black Lung
  • Capital Gains - Proceeds from sale of property, home and stock
  • Cash Withdraws from Individual Retirement Accounts (IRA)
  • Child Support Received
  • Commissions
  • Company Disability
  • Disability Assistance (DA)
  • Estate and Trust Settlements - minus attorney fees – (one-time payment or lump sum)
  • Farm Income
  • Garnished Wages, including Bankruptcy/Chapter 13
  • Grants/Training Stipends – living expenses only
  • Immigrant Relocation Allowance
  • Interest earned from Savings Accounts
  • Legal Settlements
  • Lump Sum Distribution
  • Odd Jobs
  • Ohio Electronic Childcare (Ohio ECC) – Provider Income
  • Pensions – Government/Veterans/Private Industry
  • Rental Income earned from rental property
  • Self-Employment Income
  • Social Security, Supplemental Security Income (SSI) Social Security Disability (SSDI) (Excluding Medicare Deductions)
  • Strike Benefits
  • Temporary Assistance to Needy Families (TANF)/General Assistance (GA)
  • Unearned income paid to or on the behalf of minors
  • Unemployment Benefits
  • Utility Allowances (as discretionary income)
  • Veteran’s Administration Benefits
  • Wages/Tips
  • Widows/Widower’s Benefits
  • Workers' Compensation

Excluded Household Income

  • Agent Orange Compensation/Benefit
  • Assets from bank withdrawals (90-day rule)
  • Attorney's fees for Estate & Trust Settlements
  • Child Support Paid Out
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  • Food Assistance Benefit – Food Stamps, SNAP, etc. (cash or equivalent)
  • Funds/training stipends designated for specific purposes (i.e., educational Grants/Training stipends for tuition and/or books only-not living expenses)*
  • Handicapped Income – self-sufficiency programs (example: work expenses for the blind)
  • women's Fly women's London London London Weel Weel Fly London Fly Fly Weel women's Weel Health Care Spending Accounts – non-taxable health care spending accounts are allowable
  • Health Insurance Premiums (dental, vision, health and supplemental insurance)*
  • Income earned by dependent minors less than 18 years of age
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  • Jury Duty
  • Loans from individuals or institutions requiring repayment of either principle or principal and interest*
  • Medicaid spend-down
  • Medicare Part D (prescription premium)
  • Medicare Payments
  • Military Allowances for Subsistence, Housing, Family Separation, etc.*
  • Ohio Waiver Program
  • Prevention, Retention, & Contingency (PRC) - assistance to attempt to divert families from long term financial dependency
  • Proceeds from reverse mortgages
  • Reimbursement for work expenses
  • Stipend for Foster Care
  • Tax refunds and rebates
  • Title III Disaster Relief Emergency Assistance Program (DREAP)
  • Title V Wages/Senior Community Employment Programs (SCEP) - Older Americans' Act (Public Law 100-175) Experience Works (formerly Green Thumb), Foster Grandparents Program, Mature Services
  • Title XX Benefits
  • Transportation Allowances (i.e., Workforce Investment Opportunity Act (WIOA), Job Training Partnership Act (JTPA), Workfare
  • Veteran’s Affairs (VA) Service-Related Disability/including surviving dependents
  • Volunteers in Service to America (Vista) or other AmeriCorps Stipends
  • Work Allowances (i.e., Learning Earning and Parenting [LEAP])
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* These exclusions require documentation.


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